Small-business safety
Staff Pause And Verify Desk Card
Give staff a short desk-friendly reminder for moments when a request feels rushed, unusual, secret, or outside normal process.
Purpose
Give staff a short desk-friendly reminder for moments when a request feels rushed, unusual, secret, or outside normal process.
Keep this near a desk, counter, shared workstation, or register. It gives staff simple words to use and a reminder to verify through a known channel.
Say this
- I need to follow our verification process first.
- I cannot approve that from this message alone.
- We verify payment and account changes through a known channel.
- I will route this to the person who reviews these requests.
- I cannot share passwords, one-time codes, or private documents.
Pause when you see
- New money destination.
- New login, access, or remote support request.
- New pressure, same-day urgency, or threat of penalty.
- New secrecy or request not to tell anyone.
- Unusual channel, link, attachment, popup, QR code, or social message.
Reminder
You are allowed to pause. Verification protects the business and the team.
This page is educational and should be adapted to the business's own tools, policies, and qualified professional guidance when needed.